Please read these Terms and Conditions carefully before registering an account or using any services offered by King Billy Casino. By accessing the platform, you agree to be bound by these terms in full.
1. General Provisions
These Terms and Conditions ("Terms") govern your use of King Billy Casino ("the Casino", "we", "us", "our") and constitute a legally binding agreement between you and the Casino. The Casino is operated under a valid gaming licence. These Terms apply to all visitors, registered users, and any person who accesses, browses, or uses the Casino's website and services. By creating an account, you confirm that you are at least 18 years of age, that online gambling is legal in your jurisdiction, that you are not on any self-exclusion list, and that you have read, understood, and accepted these Terms in their entirety.
2. Account Registration
To access real-money gaming services, you must register an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. Each individual may hold only one account. Duplicate accounts will be closed and any associated balances may be forfeited. You are responsible for maintaining the confidentiality of your username and password. The Casino reserves the right to suspend or terminate any account found to have provided false or misleading information, or where fraudulent activity is suspected. Identity verification (KYC) may be required before withdrawals are processed.
3. Deposits and Withdrawals
All deposits must be made using payment methods registered in your own name. Minimum and maximum deposit and withdrawal limits apply and are displayed in the cashier section. The Casino reserves the right to request proof of identity, proof of address, and proof of payment method ownership at any time. Withdrawal requests are subject to verification checks. Processing times vary by payment method: e-wallets typically within 24 hours; credit/debit cards within 3–5 business days; bank transfers within 3–7 business days. The Casino does not charge fees on withdrawals, though your payment provider may apply their own charges. Cryptocurrency transactions are processed at the exchange rate applicable at the time of the transaction.
4. Bonus Terms and Wagering Requirements
All bonuses and promotions are subject to wagering requirements unless stated otherwise. Wagering requirements must be met within the specified validity period. Bonus funds are generally not withdrawable until the wagering requirement has been fulfilled; only any resulting real-money winnings become withdrawable. The Casino reserves the right to amend, suspend, or withdraw any promotional offer at any time. Bonuses may not be combined unless explicitly permitted. Players who abuse the bonus system — including through matched betting, arbitrage strategies, or multi-account exploitation — may have their bonuses voided and accounts terminated. Full promotion-specific terms are published on each individual offer page.
5. Responsible Gambling
King Billy Casino is committed to promoting safe and responsible gambling. We provide a range of self-management tools including deposit limits, loss limits, wager limits, session time reminders, reality checks, cooling-off periods, and self-exclusion options. These tools can be accessed via your account settings. Self-exclusion requests are actioned promptly and cannot be reversed during the specified exclusion period. If you believe you or someone you know has a gambling problem, please contact the New Zealand Problem Gambling Foundation at pgfnz.org.nz or call the national helpline. We cooperate fully with all recognised problem gambling support organisations.
6. Game Rules and Fairness
All games offered by King Billy Casino use certified random number generators (RNG) independently audited by accredited testing laboratories. The published Return to Player (RTP) percentages reflect long-term statistical averages and are not guarantees of individual session outcomes. In the event of a technical malfunction during any game, the Casino reserves the right to void the relevant round and return the stake to the player. Disputed game outcomes must be raised with customer support within 30 days of the relevant session.
7. Prohibited Activities
The following activities are strictly prohibited: use of software bots, automated systems, or artificial intelligence to gain an unfair advantage; collusion with other players; exploitation of system errors or software bugs; fraudulent chargebacks; money laundering or any use of the Casino for illicit financial activity; accessing the Casino from jurisdictions where online gambling is prohibited. Violations may result in immediate account suspension, forfeiture of funds, and referral to appropriate regulatory or law enforcement authorities.
8. Privacy and Data Protection
The Casino collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. Your data is used to operate your account, verify your identity, process transactions, and comply with regulatory obligations. We do not sell personal data to third parties. Data is stored in accordance with applicable data protection legislation. You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention obligations.
9. Limitation of Liability
The Casino's liability in respect of any single claim is limited to the net deposits made by the player during the 12 months preceding the claim. We are not liable for any indirect, consequential, or special damages, loss of profits, or loss of data. The Casino is not responsible for internet connectivity issues, hardware failures, or other technical problems outside our direct control. All games are provided on an "as is" basis and we make no warranties regarding uninterrupted, error-free service.
10. Amendments and Governing Law
The Casino reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or on-site notification. Continued use of the Casino following notification constitutes acceptance of the revised Terms. These Terms are governed by and construed in accordance with applicable laws. Any disputes that cannot be resolved through the Casino's internal complaints process may be referred to the relevant alternative dispute resolution (ADR) body as stipulated by the licensing authority.